Silversand Hotel And Hospitality Cancellation And Refund Policy

• Refund is only allowed for Genuine case, otherwise unused rooms can be deferred to another date.

• To get more detailed information of your hotel room reservation refund policy, contact us on booking detail.

• Cancellation may be subject to some additional fees, depending on our policy and your refund method.

• The refund process for your Hotel reservations may take up to 5 days after a complete refund request has been received, and upon approval by Silversand Hotel and Hospitality according to the applied terms and conditions.

• Partial refund request is not accepted; refund for any hotel reservations will apply to all of your reservation under the same Booking ID.